Managed Services

ServiceNow logoServiceNow logoUnlock unparalleled ServiceNow excellence with VETS Managed Services—an innovative suite tailored to meet the diverse needs of your organization. Choose from our three comprehensive tiers—Bronze, Silver, and Gold—each designed to deliver exceptional value and efficiency.

Key Features

  • Rollover Benefit: Unused hours roll over every three months, ensuring you maximize the value of your investment.
  • Exclusion: Hours do not include engagement/project manager hours, guaranteeing focused utilization for your specific needs.
  • Restriction: Hours may not be used for module implementation or enhancements, ensuring clarity and alignment with your service requirements. Hours of availability are from 8 AM PST to 5 PM PST.

VETS Technical Capabilities

Our staffed team comprises senior certified architects experienced across the entire platform, technical consultants, developers, and operations coordinators. With a 5.0 ServiceNow Customer Satisfaction score, VETS is considered the standard of excellence for rapid response technical expertise on the NOW platform.

Our Bronze package provides 40 monthly hours with 9-5 support and a rapid 24-hour response time, ensuring your critical needs are met promptly. Elevate your capabilities with the Silver tier, offering 80 monthly hours, 9-5 support, and a swift 24-hour response. For those seeking the pinnacle of service, our Gold tier guarantees an 8-hour response time and an extensive 120 monthly hours, providing a robust solution for complex ServiceNow requirements.

Need to Know More?

For more information on Managed Services, please fill out the form below and one of our team members will be in touch ASAP!

Our company has worked with VETS on several transformation projects, and we are continuously impressed with the results. These guys get things done on time and on budget. I highly recommend them.

A. Briggs, CEO – GROW

VETS is the most responsive company that we have worked with. Their team goes above and beyond to ensure that our expectations were exceeded. The quality of their work outshines the competition and they will continue to be a valuable addition to our team.

Aerojet Rocketdyne

The expert team at VETS made our procurement process easy. They communicated with us throughout the process so we were always on the same page. The treat us like one of their team and are always willing to help. We love working with VETS.

Government Procurement

Veteran Enhanced Technology Solutions does excellent work and improved our work flow and resolved several headaches other vendors could not. We were happy with the services they provided and highly recommend them. The level of integrity, service, and knowledge cannot be beat.

Shane Douglas DDS, Owner of Heritage Oak Dental

I look forward to meeting with the VETS team because they bring solutions to every meeting. They bring business and technology experts to the conversation so we can quickly identify where technology is able to solve business problems. They are a great sounding board and are connected to our community and its needs.


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