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ServiceNow ITOM Adoption and Acceleration Program

Command & Conquer: ITOM, ITAM & CMDB Technical Enablement

Expert-Led ServiceNow ITOM & CMDB Sessions for U.S. Customers


ServiceNow logoServiceNow logoServiceNow ITOM, ITAM and CMDB are your most powerful and underused modules. Most organizations lack the in-house expertise to optimize Discovery, Service Mapping, SAM and CI health. Deployments stall; data gets stale value disappears.

WHAT IS SERVICENOW ITOM ADOPTION AND ACCELERATION PROGRAM?

ITOM Command Hours is a free monthly virtual session hosted by VETS, a 9-year ServiceNow Elite partner. U.S. customers submit their toughest ITOM, ITAM and CMDB challenges in advance, and our certified experts deliver real solutions and live guidance in a focused 90-minute session.

HOW IT WORKS

  1. Submit Your Challenge: Share your ITOM, ITAM or CMDB questions, issues, or blockers ahead of time through a quick intake form.
  2. Expert Preparation: Our VETS specialists review your submission and prepare targeted solutions, configurations, and guidance before the session.
  3. Join the Live 90-Minute Session: Meet directly with certified ITOM engineers to review your challenges and ask questions in real time.
  4. Walk Away with a Clear Plan: Leave with actionable recommendations, documented solutions, and optional follow-up support if needed.

WHO SHOULD ATTEND

  • ServiceNow Platform Owners & Admins
  • IT Operations & Infrastructure Leads
  • CMDB ITAM & Discovery Administrators
  • Anyone whose instance isn’t delivering value
  • New implementations AND stalled ones

Session Examples: Troubleshooting Discovery Errors, Remediation Questions, SAM Best Practice, Integrations use cases for ServiceNow to Databricks.

Event Details

  • April 7, 2026 from 11:00 am to 11:50 am PDT
  • Location: Online Webinar
  • All participants are entered into a drawing for two $50 Amazon Gift Card Giveaways

Registration Information

Complete the form below to register for this event.

Our company has worked with VETS on several transformation projects, and we are continuously impressed with the results. These guys get things done on time and on budget. I highly recommend them.

A. Briggs, CEO – GROW

VETS is the most responsive company that we have worked with. Their team goes above and beyond to ensure that our expectations were exceeded. The quality of their work outshines the competition and they will continue to be a valuable addition to our team.

Aerojet Rocketdyne

The expert team at VETS made our procurement process easy. They communicated with us throughout the process so we were always on the same page. The treat us like one of their team and are always willing to help. We love working with VETS.

Government Procurement

Veteran Enhanced Technology Solutions does excellent work and improved our work flow and resolved several headaches other vendors could not. We were happy with the services they provided and highly recommend them. The level of integrity, service, and knowledge cannot be beat.

Shane Douglas DDS, Owner of Heritage Oak Dental

I look forward to meeting with the VETS team because they bring solutions to every meeting. They bring business and technology experts to the conversation so we can quickly identify where technology is able to solve business problems. They are a great sounding board and are connected to our community and its needs.

CIO

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